Shipping & Policies
Payment can be made through direct checkout with debit cards, credit cards or gift cards. Paypal is also accepted. Through Paypal, debit, credit, direct bank transfer and eChecks can be used.
The rings will be shipped from U.S.A. by USPS FIRST CLASS REGISTERED MAIL. We also provide Courier and Express Service for international customers.
Processing Time: Since all rings are custom made to order, it will take approximately 2 to 4 business days to make your ring(s).
U.S.A: 3 to 7 business days
Canada: 5 to 15 business days
Mexico: 7 to 20 business days
United Kingdom: 3 to 7 business days
Europe: 7 to 25 business days
Others: Please contact me directly for delivery dates.
Refunds and Exchanges
Return Policy (30 days guarantee refund) Should you be unsatisfied in any way, we guarantee a refund upon return of the item within 30 days of delivery (refund will minus a shipping, handling and restocking fee of $25 per ring). *This policy does not apply to engraved items or handmade products. Please be advised we cannot exchange or provide refunds for engraved items or handmade products, should they not fit. *
Our buyer's feeback
"I called today with an issue of misplaced order, as I received the product, but the design was slightly different. Even though I didn’t care about design much, still I was concern about the product I paid for. I called the company immediately, and my call was answered by Jen who went out of her way to assist me. She arranged the call back promptly and found way to arrange the original product back to me. At first I was doubtful but later I found out about the management and their professional approach for handling misplaced items, I was much relieved and finally got the product I actually order. I would highly recommend Jringstudio for their product quality and management."
- Mark Robinson, Los Angeles
"I would like to congratulate Jringstudio for the customized ring. I received it yesterday and it is indeed a beautiful looking ring and fits perfectly to my sister. I could not ask for a better gift for my sister’s birthday. Thank you again Jringstudio”.